Privacy Policy

  1. Data Controller
In accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and Spanish Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), you are hereby informed that the controller responsible for processing the personal data collected through this website is:
  • Company name: INSOCO, S.L.
  • Tax ID (CIF/NIF): B03061124
  • Registered office: C. Aurora Boreal, 9, 03006 Pla de la Vallonga, Alicante, Spain
  • Email: info@insoco.es
  • Telephone: +34 965 28 32 22
  • Website: www.insoco.es
  1. Purpose of Data Processing
The personal data provided by users will be processed for the following purposes:
  • Responding to enquiries, information requests and communications submitted through contact forms or by email.
  • Managing commercial and professional relationships with customers, suppliers and business partners.
  • Preparing quotations and following up commercial requests.
  • Managing the provision of services and the supply of products.
  • Complying with applicable legal, tax, accounting and administrative obligations.
  • Ensuring the security of the website and preventing fraudulent use.
  • Analysing the operation of the website and improving the browsing experience where the user has given consent.
  1. Categories of Data Processed
Depending on the relationship with the user, the following categories of personal data may be processed:
  • Identification data: first name and surname.
  • Contact details: email address, telephone number and postal address.
  • Professional and business information voluntarily provided by the user.
  • Website browsing and usage data.
  • Any other information voluntarily included in forms, emails or communications sent to the controller.
Users guarantee that the data provided is accurate, truthful and kept up to date.
  1. Legal Basis for Processing
The legal bases for processing personal data are:
  • The user’s consent when completing forms or submitting enquiries.
  • The implementation of pre-contractual measures requested by the data subject.
  • The performance of contracts entered into with customers, suppliers or business partners.
  • Compliance with legal obligations applicable to the data controller.
  • The controller’s legitimate interest in ensuring website security and improving its services.
  1. Data Retention
Personal data will be retained for as long as necessary to fulfil the purposes for which it was collected. Once the relationship with the user has ended, the data may be retained in a blocked form for the periods required by applicable legislation in order to deal with any legal, tax or administrative liabilities.
  1. Data Recipients
Personal data will not be disclosed to third parties except in the following cases:
  • Where disclosure is required by law.
  • Where necessary for the performance of a contract or service requested by the data subject.
  • Where service providers acting as data processors provide services to the controller under appropriate confidentiality and security guarantees.
  1. International Data Transfers
As a general rule, no international transfers of personal data are carried out. However, certain technology providers used for website hosting, email, analytics or security services may process information outside the European Economic Area (EEA). In such cases, these transfers will be carried out in accordance with the safeguards established by the applicable data protection legislation.
  1. Data Subject Rights
Users may exercise the following rights at any time:
  • Right of access.
  • Right to rectification.
  • Right to erasure.
  • Right to object.
  • Right to restriction of processing.
  • Right to data portability.
  • Right to withdraw previously given consent.
To exercise these rights, you may send a request to: Email: info@insoco.es Please include the subject line “Data Protection” and, where necessary to verify your identity, attach a copy of a valid identification document.
  1. Right to Lodge a Complaint
If you believe that your rights have been infringed or that the processing of your personal data does not comply with the applicable legislation, you may lodge a complaint with the Spanish Data Protection Agency (AEPD). Website: www.aepd.es
  1. Information Security
INSOCO, S.L. implements appropriate technical and organisational measures to ensure the security of personal data and to prevent its alteration, loss, unauthorised processing or access. These measures are reviewed periodically, taking into account technological developments, the nature of the data processed and the risks associated with such processing.
  1. Cookies
This website uses its own cookies and, where applicable, third-party cookies to ensure its proper operation, analyse user browsing behaviour and improve the user experience. Detailed information about the cookies used is available in the corresponding Cookie Policy.
  1. Changes to this Privacy Policy
INSOCO, S.L. reserves the right to amend this Privacy Policy at any time in order to adapt it to legislative, case law or technical developments, as well as to changes in the services provided. Any amendments will be published on this page and will become effective upon publication.
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